| #3 TOP READ — We know that information is outstripping our ability to consume it—a problem that costs the world nearly one trillion dollars a year. In this new world of work, information... View More
This is an interesting comment: help wanted. To many of us, this would be interpreted as a company seeking employees, but for the sake of this article, I suggest it means the company is seeking expertise... View More
M-Files Corporation, a provider of solutions that dramatically improve how enterprises manage documents and other information, today announced that The Strickland Group, a member of the M-Files Partner... View More
Other than not really understanding what information management is, the single biggest obstacle to information management at most organizations is the lack of a viable business case: If you can’t... View More
An information management policy clearly lays out what kind of data should be kept, what kind should be deleted and establishes a sound, objective method to apply to company-wide data. So, how do you get... View More
Managing information in the form of corporate data, documents and records is arguably one of the most crucial activities for any organization and its employees. Organizations depend on information to make... View More
Cima Software, a major provider of a process oriented Information Management software product called DocuClass now offers its powerful and comprehensive solution as a hosted solution to its customers.... View More
Respondents of ARMA International's April 2009 Records Management survey (ARMA International members and information professionals) were asked to analyze their organizations' total information management... View More
We have spent more than two decades in customer communications and we have watched every version of the upgrade cycle in customer communications management (CCM).Templates got more sophisticated, comp
The customer starts an address change on mobile, gets halfway through, switches to the website, and is told they are missing a document they already uploaded. They open chat, where the bot confidently
Over the course of my career as a CIO in a highly regulated industry, I have personally overseen millions of dollars in enterprise content management (ECM) investments. Platforms. Migrations. Integrat
Customer experience (CX) has become a defining measure of success across industries, and insurance is no exception. Today, loyalty and brand affinity are shaped not just by price alone,
